Fantastic location in downtown Jing’an near the temple and Jing’an Park as well as West Nanjing Rd and many of the main shopping precincts. If you need groceries there is a downstairs supermarket with high-quality products in a nearby shopping mall as well as Starbucks, Blue Frog and Pain Chaud for western-style food and coffee. All staff were friendly and polite, and my room was comfortable and clean. Bathroom amenities were fine and of the bulk variety for shampoo etc but this is in line with the hotels eco-friendly approach. I had room service a couple of times and it was delivered promptly and within the time frame stated. Overall a pleasant place to stay when in Shanghai.
Sheena
2024년 7월
Conveniently located in the center of Shanghai in the Jing’an district. Has one of the best traditional Shanghai restaurants in the hotel, a big breakfast area with many options, both western and Asian. All hotel staff ( reception, restaurant staff, lounge staff, doorman) are very professional, friendly, and helpful, especially the doorman since we traveled with elders, they always helped them getting on and off of a taxi. We had booked a stay for 5 nights but we enjoyed the hotel so much, that we extended by another night. A big plus is that the hotel also provided airport transportation which was cheaper than city taxi and DiDi. We will definitely stay here again when we visit Shanghai next.
Yuanyue
2024년 8월
Room was very clean and tidy, super comfortable and great view. Location was in the city so very ideal for my stay. I got room service on one of the days and the food was exceptional. The facilities were amazing, I used the sauna, spa and swimming pools and thoroughly enjoyed it. I will definitely be staying here next time I'm in Shanghai. Staff were also very helpful and super nice. Thanks for making my stay a great one.
Mohamemd
2025년 1월
Received a warm welcome and got upgraded to executive floor though without privileges. The check out procedure was seamless, too Nespresso machine in the room provides a self serviced hot coffee every day, nice! Location wise, it is near shopping centres, eateries and MRT. A convenient store is just across the road.
Ruchun
2023년 6월
The location is very nice, easy to access, close to Jing an temple and the station... You will find everything you need around the hotel
Oscar
2024년 7월
Location was a short 5-7mins walk from Jing'An temple station, which makes it convenient to travel around. Room was spacious. We enjoyed our stay there.
Xiao
2024년 12월
Staffs were friendly, helpful & pleasant. Service was good. Would like to thank Wang Yan from housekeeping dept for finding one of the pearl dropped out from my ring. Will definitely choose Swissotel Grand hotel again.
Su
2024년 4월
Hotel is great value for money, with nice rooms, good service and perfect location. It is close to shops, cafes and pther services as well as short walk to French consession. Last time I stayed staff were amazing and even got small room upgrade.
Lukas
2024년 11월
Great location, plenty bars, shops, restaurants, tourist spots closeby. Room was a nice size, staff were very professional and helpfull, breakfast was very good and the leisure facilities also impressed. Will definitely stay here next time I am in Shanghai and look forward to trying some other Swissôtels during future travels based on this experience. I recommend this Hotel to anyone!
Thomas
2024년 1월
The staff are very nice. 礼宾部 Morris was especially helpful when I inquired about tickets for evening events such as musicals and circus. He ordered the tickets for a wonderful circus show for me and was very patient in helping me find a good seat. The cleaning ladies are very friendly and nice as well.
Xiaobei
2024년 4월